Several OnePlus users have complained about green lines in their phones, and the company has responded responsively by replacing their screens for free. Green lines appeared on OnePlus phones following an update by the company. Once again, OnePlus is facing a problem related to the dead motherboard of its smartphones.
A new problem the brand is experiencing is dead motherboards on older flagships like the OnePlus 10 Pro and the OnePlus 9 Pro. Many users have reported that their phones have suddenly become unresponsive, leaving them with black screens and no power.
There are several cases like this. Several users have reported similar experiences, raising concerns about potential hardware problems. There have been an increasing number of reports concerning the company’s quality control and customer service, despite OnePlus not publicly addressing the issue.
Several OnePlus 9 and OnePlus 10 series smartphones have reported this issue on the community platform. OnePlus 10 Pro 5G smartphone users reported that they were charged “Rs 42,000 to fix it”. When Abhishek Rajvanshi’s OnePlus 9 Pro smartphone stopped working due to a dead motherboard, the service centre asked him for Rs 27,000 to fix the dead motherboard of this handset, according to the user. In the X, the OnePlus Club has posted a screengrab of these posts.
Users are dissatisfied with the high costs associated with motherboard replacements. OnePlus is expected to investigate the issue and offer solutions, such as free repairs, extended warranties, or software updates. By addressing the issue promptly, the brand’s reputation and customer trust can be maintained.
