Indian Railways has introduced a new app called the SwaRail Super App, designed to offer commuters a one-stop solution for accessing a wide range of railway services. This app consolidates several services under one platform, making it easier for users to book tickets, check PNR status, and access parcel and freight services, among others.
Eliminating the Need for Multiple Apps
One of the key aims of the SwaRail app is to reduce the need for multiple apps like the UTS mobile app and the IRCTC Rail Connect app, which have traditionally been used for various railway services. For instance, the UTS app is typically used for booking train and platform tickets, while the IRCTC app is used for booking tickets, and meals, and checking PNR status.
SwaRail App Features
Developed by the Centre for Railway Information Systems (CRIS), the SwaRail app brings all of Indian Railways’ public-facing services into one convenient platform. Here are some key features:
- Train Ticket Booking: Users can easily book train tickets for their journeys.
- Unreserved Ticket & Platform Ticket Booking: The app allows for booking unreserved tickets and platform tickets, making travel simpler for passengers.
- Parcel & Freight Services: The app offers easy access to parcel and freight enquiries, facilitating efficient logistics.
- PNR Status & Train Information: Users can check their PNR status and track train schedules within the app, offering more comprehensive information than other apps.
- Food Orders on Trains: Commuters can place food orders while travelling on trains for a more comfortable journey.
- Rail Madad for Complaint Management: The app provides a feature for raising and managing complaints related to railway services.
Single Sign-On & Login Options
The SwaRail app offers a single sign-on feature, allowing users to log in using their existing IRCTC Rail Connect or UTS app credentials. Additionally, users can log into the app using their passwords, m-pin, or biometric data. This ensures a secure and convenient login experience.
Availability and Download
The SwaRail app is currently available in beta mode. It can be downloaded from both the Google Play Store and Apple’s App Store. Interested users can explore its features by downloading the app and benefiting from the consolidated services it offers.
In conclusion, the SwaRail Super App aims to simplify and enhance the travel experience for Indian Railways passengers. It offers a comprehensive, user-friendly platform for managing all their railway-related needs.
